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2017-09-23 09:12 GMT

Home > EN > Services > Subscriptions > Cancel recurring subscription

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Cancellation
   

You can only cancel automatically recurring subscriptions.
When you cancel, all future recurring debits are cancelled, but the account is still active until the end of the current subscription period.
Manual renewal accounts can't be, and don't have to be, cancelled. They expire automatically if not renewed.

 
Cancellation is different if you have signed up using Credit Card via CCDeb, Amazon, PayPal, or 2checkout.
When you cancel your subscription, your account will still be active until the end of the current period.
 
To cancel a CCDeb Recurring Subscription, click the corresponding button below, and log in to your CCDeb account. Select the subscription to Ngroups.NET in the displayed list, and click on the link under "Status". The details for the subscription to Ngroups.NET is displayed, and you also see a cancellation button.
Note: The login to CCDeb is your e-mail address combined with the password you have chosen yourself for CCDeb, not your Ngroups.NET login! Use their lost login functions if you don't remember your login.
Cancel CCDeb:   Cancel CCDeb
 
To cancel an Amazon Recurring Subscription, click the corresponding button below, and log in to your Amazon Payments account. Then go to "Your Subscriptions".
There your subscription is listed, and you can view cancel it.
Please note that you can not reverse the cancellation. If you change your mind, you will need to create a new subscription when this one expires.
Note: The login to Amazon is your Amazon e-mail address combined with the password you have chosen yourself for Amazon, not your Ngroups.NET login! Use their lost login functions if you don't remember your login.
Cancel Amazon:   Cancel PayPal
   
All existing PayPal Recurring Subscriptions will be cancelled automatically, since they no longer accept payments to us. But if you don't want to get notifications about the failed debits, you may cancel it.
To cancel a PayPal subscription, click the corresponding button below, and log in to your PayPal account. Then go to "Profile", and then go to "Pay List". There your subscription is listed, and you can cancel it.
Note: The login to PayPal is your e-mail address combined with the password you have chosen yourself for PayPal, not your Ngroups.NET login! Use their lost login functions if you don't remember your login.
Cancel PayPal:   Cancel PayPal
   
To cancel a 2Checkout Recurring Subscription, please log into your control panel via the form on top of this page, and cancel from there.